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Client in-person appointment scheduling protocol

Answer

Review of in-person changes during appointment confirmation call:

  • Masks required
  • Maximum 1 person allowed per appointment. If you need to bring a child or extra person for assistance, please inform us ahead of time.

If a client shows up unannounced or without an appointment:

  • They will have to be turned away for capacity and safety measures, but we can refer them to our intake coordinator to connect them with a coach and set up a specific appointment according to their needs (virtual or in-person).

Questionnaire (on tablet):

  • COVID test result > Proof
  • Vaccination card
  • Traveled in the last 30 days?
  • COVID symptoms in the last 24 hours?

Time frame: 

  • 30 minutes in between appointments to disinfect/prep (scheduling/intake is aware of this and will be done in advance)

Maintain a record of anyone at the office for:

  • Temperature
  • Have you felt sick in the last 24 hours
  • Have you been coughing or sneezing
  • Track who has been at the office
  • Have you been in a crowded environment

Roles

  • Who will be enforcing the rules: Everyone